Privacy Policy — Dark Crypto Signals
1) Introduction
This Privacy Policy explains how Dark Crypto Signals (“we,” “us,” “our”) collects, uses, shares, and protects personal information when you access our Discord server, website, and related services (the “Service”). By using the Service, you consent to this Policy. If you do not agree, please do not use the Service.
2) Information We Collect
Account and Contact Data
- Discord ID, username, and profile metadata
- Email address (if provided), support tickets, and communications
- Subscription status, plan, and billing metadata
Payment Data
Payments are processed by PCI-compliant processors. We receive limited metadata (e.g., payment status, transaction ID) and do not store full card details.
Usage and Technical Data
- Server/channel access logs, timestamps, roles
- Device, browser, and approximate location based on IP
- Site analytics, cookies, and similar technologies (if using our website)
Community Content
Messages you send to support or within designated channels may be stored for moderation and service quality.
3) How We Use Information
- Provide and operate the Service (access control, permissions, delivery of signals).
- Maintain safety and security (fraud prevention, abuse detection, rate-limiting).
- Customer support, onboarding, and service communications.
- Improve features, performance, and usability through analytics.
- Billing, account management, and compliance with legal obligations.
- Enforce our Terms and community guidelines.
4) Legal Bases for Processing
- Performance of a contract (to provide the Service you subscribe to).
- Legitimate interests (to secure, improve, and operate our Service).
- Consent (for optional cookies/marketing where required).
- Legal obligations (tax, accounting, compliance, requests from authorities).
5) How We Share Information
- Service providers: hosting, analytics, customer support, payment processors.
- Platform integrations: Discord and similar platforms per their terms.
- Legal and compliance: to comply with applicable laws or protect rights and safety.
- Business transfers: in connection with a merger, acquisition, or asset sale, subject to this Policy.
We do not sell personal data. Third parties may process data under their own privacy policies.
6) Cookies and Tracking
We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, measure performance, and secure the Service.
- Essential cookies: required for core functionality.
- Analytics cookies: help us understand usage and improve UX.
- Preference cookies: remember your settings.
You can control cookies via your browser settings. Some features may not function without essential cookies.
7) Data Retention
We retain personal data only as long as necessary for the purposes described in this Policy, including legal, accounting, or reporting requirements. Typical retention examples:
- Billing and transaction metadata: up to 7 years (where legally required).
- Access logs and security records: typically 12–24 months.
- Support communications: while your account is active and for a reasonable period thereafter.
8) Security
We implement administrative, technical, and organizational measures to protect data, including least-privilege access, encrypted transport, and monitoring. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9) Your Rights and Choices
Depending on your location, you may have rights to:
- Access and obtain a copy of your personal data.
- Request correction or deletion of your data.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Data portability, where applicable.
To exercise rights, contact us via the support channels listed below. We may verify your identity and may be unable to delete data we must retain for legal or security reasons.
10) International Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards such as contractual clauses to protect your data.
11) Children’s Privacy
The Service is not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, please contact us to request deletion.
12) Signals and Provider Data Context
We aggregate signals from third-party providers you choose to follow. Provider content remains the property of the original providers. We process minimal data to route signals (e.g., provider tags, message IDs) and do not modify original signal content except for formatting and categorization.
13) Do Not Track
Your browser may send a “Do Not Track” signal. We currently do not respond to DNT signals. You can manage tracking via cookie settings and in-platform preferences where available.
14) Third-Party Links
The Service may contain links to third-party sites or services. We are not responsible for their privacy practices. Review their policies before providing personal data.
15) Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via the Service or email. Your continued use after the effective date constitutes acceptance of the updated Policy.
16) Contact Us
For security, we may require verification before processing privacy requests.
